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Introduction

At Assisi Magazine we strive to ensure customer satisfaction with our products and services. This Refund and Cancellation Policy outlines the terms and conditions for refunds and cancellations of purchases made through our website [https://www.assisimagazine.com/ ]

 

1. Subscription Cancellation

- **Monthly Subscriptions:** You may cancel your monthly subscription at any time. Cancellations will take effect at the end of the current billing cycle, and you will continue to have access to your subscription until the end of that period. No partial refunds will be provided.

- **Annual Subscriptions:** You may cancel your annual subscription within 14 days of the initial purchase date for a full refund. After 14 days, cancellations will take effect at the end of the current billing cycle, and you will continue to have access to your subscription until the end of that period. No partial refunds will be provided for the remaining period.

 

2. Digital Products

- All sales of digital products (e.g., e-magazines, e-books) are final and non-refundable once the product has been accessed or downloaded. If you experience any issues with the digital product, please contact us for assistance.

 

3. Print Products

- If you receive a damaged or defective print product, please contact us within 14 days of receipt, and we will arrange for a replacement or a full refund. To process your refund, we may require you to return the defective item.

 

4. Refund Process

- To request a refund, please contact our customer service team at +91-9495628422 with your order details and the reason for your request. We will review your request and notify you of the approval or rejection of your refund within 3-5 business days.

- Approved refunds will be processed and a credit will be automatically applied to your original method of payment within 7 business days. Please note that it may take additional time for the refund to be reflected in your account depending on your bank or credit card issuer.

 

5. Order Cancellation

- If you wish to cancel an order before it has been processed and shipped, please contact us as soon as possible at +91-9495628422. If the order has already been processed, it will be subject to the return policy outlined above.

 

6. Non-Refundable Items

- Certain items may be non-refundable, including but not limited to:

  - Gift cards

  - Promotional or discounted items

 

7. Contact Us

If you have any questions or concerns about our Refund and Cancellation Policy, please contact us at: +91-9495628422, assisimasika@gmail.com